Virtual Assistant Support for Greystones Music Academy

Greystones Music Academy, based in Co. Wicklow, provides musical education to over 140 students through a team of 10 teachers. Despite their creative success, the school faced growing challenges with managing payments, scheduling, and communications.

The Challenge

The academy was experiencing disorganisation due to inconsistent payment tracking across cash, Revolut, and bank transfers. The team needed help with: - Contacting students and teachers about payments - Organising payment and attendance records - Scheduling classes and updating students - Sending reminders and managing communications - Overseeing social media and website updates

The Solution

Virtual Assistants assigned an experienced administrative and bookkeeping professional with a proven background in supporting small business operations. The virtual assistant: - Streamlined payment tracking systems using spreadsheets and bookkeeping tools - Regularly followed up on outstanding fees via email and WhatsApp - Organised class schedules and attendance logs - Maintained communication with students and staff - Took over management of the academy’s social media and basic website tasks

The Results

- Payment processes became clearer and easier to manage - Communications were timelier and more professional - Teachers and students reported improved scheduling clarity - Administrative workloads for the business owner were significantly reduced - The client gained a trusted support system capable of adapting to the academy’s evolving needs