Virtual Assistant (Administration and Digital Support)

Part-Time (5 hours per week, Remote – Ireland Based)

Business Overview

Key Responsibilities

• Managing the appointment diary, including scheduling, rescheduling and coordinating client appointments
• Monitoring voicemail messages received while the practitioner is in consultations
• Returning client calls where appropriate, taking accurate messages and following up on appointment enquiries
• Maintaining accurate administrative and basic accounts records and keeping relevant financial information organised and up to date
• Managing general office administration, correspondence, filing and other routine administrative requirements
• Supporting the practitioner with general organisation and follow-up tasks to ensure outstanding actions are completed in a timely manner
• Supporting the practice’s social media presence, including preparing basic content, updating posts and scheduling content
• Helping to maintain a consistent and professional online presence across the practice’s social media channels
• Carrying out straightforward website updates, including amending existing content, updating service information and ensuring key details remain current and accurate
  

What a Successful Week Looks Like

• Appointments are organised and client enquiries are followed up promptly
• Voicemails and client communications are handled professionally
• Accounts records and general administration are accurate and up to date
• Social media content is prepared and scheduled consistently
• Website updates and outstanding tasks are completed on time
  

Skills and Requirements

• Previous experience in a Virtual Assistant, administrative, receptionist, practice support or similar client-facing role
• Strong administrative and organisational skills
• Excellent telephone and written communication skills
• A professional, friendly and reassuring manner when communicating with clients
• Strong attention to detail and a high level of accuracy
• Ability to work independently and manage competing priorities effectively
• Reliable and discreet, with the ability to handle client and business information appropriately
• Previous experience supporting social media activity, including preparing or updating basic content and scheduling posts
• Basic website management experience, with the confidence to make straightforward content and service updates
• Good general digital skills and confidence learning and working across online systems
• Experience using social media scheduling or content creation tools
  

Preferred (Not Essential)

• Previous experience maintaining basic accounts or financial administration records
• Experience working within a healthcare, physiotherapy, therapy, wellness or other professional practice environment
• Experience supporting a small or owner-managed business
  

Working Hours & Location

• Approximately 5 hours per week
• Flexible working arrangement
• Fully remote role (Ireland-based candidates only)
  

Ideal Candidate

This role would suit someone who is:

• Organised, dependable and able to work with minimal supervision
• Professional and confident when communicating with clients by telephone and in writing
• Friendly and approachable, with an understanding of the importance of client care
• Proactive and comfortable taking ownership of routine tasks and follow-ups
• Accurate and detail-oriented
• Discreet and respectful when handling confidential or sensitive information
• Comfortable balancing administrative responsibilities with ongoing social media and website updates
• Reliable in following through on agreed actions and keeping the practitioner informed of anything requiring attention

How to Apply

For Virtual Assistants Already Registered with Us:

• Please send an email directly to operations@virtualassistants.ie, indicating your interest in the role. Be sure to include the Reference Number (REF: LMH0926) in your subject line and mention the role title in your email.

For Virtual Assistants Not Yet Registered with Us:

• If you are not currently registered with Virtual Assistants Ireland but have the skills and experience we are seeking, we encourage you to visit the Become a VA and Working With Us pages before completing the application to register your profile with us.