With a strong background in customer success management, administrative coordination, and event leadership, I bring a versatile and highly organised skill set to any Virtual Assistant role. At Spotlight Casting, I managed relationships with over 1,500 clients, organised large-scale industry events, streamlined internal processes, and supported senior leadership, achieving a 95% client satisfaction rate.

I am highly proficient with CRM systems, project management tools, and the Microsoft Office and Google Workspace suites. My strengths lie in calendar management, data reporting, client communications, and problem-solving. I pride myself on being proactive, detail-oriented, and able to work independently while supporting the broader goals of a business.

My experience ensures I can anticipate the needs of executives, manage multiple priorities simultaneously, and deliver consistent, high-quality results under pressure. I am passionate about supporting businesses and teams, bringing professionalism, discretion, and a solutions-focused approach to every task. Companies would benefit from my fast learning, adaptability, and commitment to ensuring operations run smoothly and efficiently.

 Productivity and Collaboration Tools

Marketing and Content Creation Tools

Customer and Business Management Tools

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