I have over 20 years industry experience in Ireland - I worked in tech and finance. I've used lots of software programs. I have a first class honors business degree. I used excel frequently in previous roles and I was promoted 3 times in a recent company. I've worked in the EU headquarters of Apple, one of the world's largest tech companies. I have dealt with sales, customer service, complaint management extensively. I've extremely professional interpersonal skills. I have excellent at prioritizing my work and using efficient processes in order to streamline the work. I'm very disciplined as I am self employed. I've exposure to both inbound and outbound calls. I set up a KPI system in a previous office which needed to increase their sales in the Irish market. I'm flexible and I don't mind working outside what would be considered 'regular office hours'. I am a team player and I am very empathetic and skilled at diffusing tense situations. I look forward to hearing from you.

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