VA-393211

Senior Customer Service Representative

Key Skills

Administrative Tasks, Digital Marketing Assistance, Customer Services

Location:
Wexford
Qualification:

Leaving Certificate

Available from:

01-06-2025

Available for:
30 to 40 hours per week
Days Available:
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Why work with VA-393211

My background in customer service, healthcare, retail, and leadership roles has equipped me with a diverse and practical skill set that makes me an adaptable and highly effective Virtual Assistant. I’ve consistently worked in fast-paced, people-focused environments where communication, organization, and empathy were essential.

At Circle K, as a Senior Customer Service Representative, I managed customer queries, trained staff, and handled scheduling and stock—developing strong multitasking and problem-solving abilities. My time as a Student Nurse at Letterkenny University Hospital taught me to stay calm under pressure, communicate clearly, and approach every task with precision and compassion. Working in retail and deli roles at Dan Kavanagh’s Shop further strengthened my attention to detail, work ethic, and ability to manage time and priorities effectively. As a Meitheal Leader, I also gained experience in mentorship and leadership, helping others feel supported and connected.

I’m naturally organized, tech-savvy, and driven by a desire to help others succeed—qualities that translate seamlessly into virtual support. Whether managing schedules, handling inboxes, communicating with clients, or supporting day-to-day operations, I bring reliability, initiative, and a positive, professional attitude. Businesses benefit from my ability to combine real-world experience with excellent communication and a proactive approach to getting things done.

Skillset & Expertise:

10.00

Readiness & Confidence:

8.00

Professional Experience:

3- 5 Years

 Productivity and Collaboration Tools

Microsoft Office

Google Suite

Project Management

Marketing and Content Creation Tools

Hootsuite

Social Media Management Platforms

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CRM Systems and Software

Graphic Design Software

Customer and Business Management Tools

CMS Systems

Communication Tools

Cloud Storage

Video Editing

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