As a full time Operations Manager, I have achieved and completed so many important milestones in my career, which contribute significantly to Virtual Assistant role.

From data management and entry, to client relationships, budgets and more, I have a wide range of hard and soft skills necessary to deliver only top tier service. I am looking to work part time as a VA to complement my budget and can dedicate 10-20 hours of work per week easily, without any training whatsoever.

Operations Management taught me everything a business needs in order to run at its highest and best capacity.
This includes:
Business administrative duties
Gathering and replying to customer feedback
Analysing NPS scores
Managing official complaints
Educating the team on proper customer service, leading by example
Budget planning, cost management and monthly payroll review
Onboarding of new clients and tailoring customer support needs based on their requirements
Regular Senior meetings and presentations to the board
The above also includes professionally designed and presented Power-point, shared with clients and internal board

 Productivity and Collaboration Tools

Marketing and Content Creation Tools

Customer and Business Management Tools

Get Started with a Virtual Assistant!